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Reid Health Surgery Coordinator in Richmond, Indiana

Surgery coordinator position is responsible for the scheduling of all ENT office procedures and surgery cases. This position would also maintain the provider surgery schedule, including blocking schedule for procedure time by coordinating with provider, patient, and Surgery.

Professional Behaviors & Expectations

  • Routinely demonstrate a strong commitment to Reid’s behavioral standards by serving as a role model to others.

  • Consistently follow the behavior standards identified in the Pledge to C.A.R.E. at all times.

  • Take ownership and hold co-workers accountable. Actively promote behavioral standards to others by acknowledging good performance and coaching or intervening when performance needs improvement.

  • Completes all Patient Experience training by hospital guidelines. Participates in routine Patient Experience reviews and adapts new knowledge into daily practice under the guidance of leaders. Identify and make recommendation on ideas to keep the training active.

  • Make suggestions on how service can be improved.

  • Adheres to Reid’s confidentiality policies related to patients, family and visitors, staff physicians and customers. Responsible for the protection of confidentiality of data at all times.

  • Takes pride and care in personal appearance and reports to work in attire that projects professionalism and respect. Adheres to Reid dress code guidelines at all times.

  • Completes all required hospital education and employee health requirements on time.

  • Works in a safe manner and follows all hospital department safety requirements.

Essential Responsibilities

  • Enters surgery case request including CPT code(s)

  • Enters the prior authorization confirmation information

  • Scheduling of pre-admission testing.

  • Scheduling of post-operative visits.

  • Maintenance of the providers surgery schedules including blocking time for procedures.

  • Schedule all ENT in office procedures and surgeries by coordinating schedules with providers, patients, and ROSE.

  • Complete Surgery Checklist

  • Request medical clearance when appropriate

  • Send patient education for post procedures

  • Answering patient calls with questions regarding surgery and providing appropriate resources

  • Work closely with the PAT office and schedulers at ROSE

Previous work experience in surgery scheduling or medical office building preferred.

Day Shift. 40 hours weekly Monday- Friday 8am - 5pm

Requisition ID: 2021-7867

Street: 1434 Chester Blvd