Community Healthcare System Scheduler in Munster, Indiana
Category:Administrative & Clerical
Schedule:Part-time (Non-Benefit Eligible)
Hours:M-F 9:30am-6pm; Rotating Saturdays 7a-3:30pm
Job Details:High School Diploma or Equivalent Required POSITION PURPOSE AND SUMMARY Under the direction of the Division of Director of Imaging and Support Services and/or Manager of Central Scheduling, answers all in-coming calls to the scheduling department, ascertains the needs of the caller and schedules the examination accordingly. Verifies pertinent information with the caller to ensure proper scheduling. Initiate pre-registration process for outpatient-scheduled test, verify patient demographics and insurance information with the patient. Contacts insurance carriers to determine eligibility, benefits, pre-certification, (if required), and self pay amounts due on outpatient scheduled tests. EDUCATION/EXPERIENCE: 1. Completion of high school or equivalent with courses in typing, business systems and office procedures required. Familiar with personal computer, keyboard, printer and fax machine. Basic medical terminology preferred. Knowledge in health insurance with managed care requirements preferred. Previous registration experience preferred. Bilingual Spanish preferred. 2. Minimum of 2 years' experience working in a public contact environment preferred; previous hospital registration and customer service experience preferred; must possess the maturity to deal effectively with patients and to handle stressful situations. 3.Must be able to type accurately 45 WPM and enter information utilizing data keyboards, terminal screens, and reports. Must have some computer knowledge.