Franciscan Health Financial Counselor Physician Network in Lafayette, Indiana
Financial Counselor Physician Network
Franciscan Physician Network3920 St. Francis Way Suite 100 Lafayette, IN 47905
High School Diploma/ GED Required
WHAT WE NEED
Efficient, professional pre-registration support
WHO WE ARE LOOKING FOR
As part of pre-registration, someone needs to review a patient’s insurance eligibility, handle authorization, and work with patient access staff for scheduling. There’s definitely some juggling involved in this job but it all comes down to one thing: the ability to accurately assess coverage and work with a team to set up the best possible care. Successful financial counselors must be efficient professionals, strong researchers, good communicators, and persistent problem solvers.
Are you good at working with a team? Are you organized and efficient with your time? Can you handle a variety of detail accurately and with the utmost confidentiality? We’d love to talk to you about this position.
WHAT YOU WILL DO
Work with patient and healthcare professionals regarding patient payment issues.
Provide patient with alternative options of payment including assisting patients with Marketplace and Presumptive eligibility for Medicaid; request prior authorizations for diagnostic scans and or therapy treatments as required.
Obtain and explain insurance benefits and coverage; assist with MyChart as required.
Post and balance patient payments.
Prepare reconciliation form at the end of each business day.
Monitor patient balances from the time of scheduling to the time of appointment for billing necessity.
Update patient insurance demographics in patient database as appropriate.
WHAT IT TAKES TO SUCCEED
Prior experience with Patient Accounting/Health Insurance.
Knowledge of billing and collection systems.
Adapt and respond quickly to changing priorities.
Maintain composure, even in very difficult situations.
Customer service skills.
Understanding of financial and business management principles.
Critically evaluate and analyze information in written materials.
Use appropriate mathematical formulas and techniques to solve problems.
Knowledge of patient billing processes and means of paying for care.
Solve problems by analyzing information and using logic to address issues and problems.
Develop effective relationships with patients, hospital departments, and other external parties.
WHAT WE'RE LOOKING FOR
1-3 Years Experience
Travel: Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.
PHYSICIAN OFFICE STAFF
Lafayette, IN, US, 47905
Never or Rarely
3920 St. Francis Way Suite 100