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Anthem, Inc. Staff VP Identity & Access Management (IAM) in Indianapolis, Indiana


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Staff VP – Information Security Operations, Identity and Access Management Location: Atlanta, GA, Indianapolis, IN, or St. Louis, MO

Anthem, Inc. is seeking a Staff Vice President of Technology in Information Security Identity and Access Management (IAM) that will be responsible for establishing and executing IAM strategy, program directives, policy development, and policy enforcement. This position will develop mechanisms to best identify, evaluate, and mitigate enterprise-wide information risks in a manner that upholds compliance and regulatory requirements, and aligns with the risk posture of the organization. This position will lead the Access Operations Center (AOC), Authentication and Directory Services, Identity Services, and RACF Security, and managerial staff, for Anthem and our subsidiaries.

Key responsibilities:

  • Craft, maintain, and execute on a comprehensive enterprise IAM strategy.

  • Serve as the leader responsible for operations, reliability, availability, maintenance and performance of Directories, authentication protocols, and related technologies in a high-volume production environment.

  • Ensure all IAM processes are designed, built, and executed in accordance with leading practices

  • Ensure Logical Access and related audit controls are executed and properly evidenced to HIPAA, SOX, and SOC audit standards.

  • Oversee the roll-out and deployment of new features to facilitate fast growth.

  • Demonstrate excellent knowledge of information, identity, access, cyber security, and technology risk concepts, with a strong ability to articulate those risks in business terms.

  • Lead the design and development of scalable IAM platform solutions that align with cyber security strategy, accepted best practices, business requirements, policies, and Information Security standards.

  • Experience with, and understanding of, modern authentication methods including LDAP, SAML, OAUTH2, OpenID Connect, and WebAuthN.

  • Manage and oversee the Anthem Operations Center (AOC) and the assigned staff, responsible for user provisioning, deprovisioning, access validation processes, etc.

  • Establish a continual service improvement plan and improve overall IAM service, focusing on operational, process and resource efficiency.

  • Supports the documentation processes necessary to assure that new IT systems meet the organization's information security, audit, compliance, and regulatory requirements.

  • Establish and produce key performance metrics that provide visibility into the performance of IAM operations and the effectiveness of IAM controls.

  • Change Management – act as gatekeeper of production in order to maximize production stability and drive down change related issues.

  • Proven experience in incident/problem management.

  • Drives results in the execution and delivery of initiatives and processes.

The incumbent must effectively partner across Information Security, IT, and business areas. Examples of this include instances where business operations are being threatened or impacted by a security event and appropriate security measures must be put in place to protect the organization and prevent loss. The individual in this role is expected to foster those relationships, and appropriately manage and handle those communications as necessary.

It is also critical that the incumbent is capable of preparing and delivering presentations to senior management. Examples of this are situations where active security attacks are taking place and management needs updates and relevant information, or situations where it is necessary to explain the technology security strategy to either garner support, funding, or resources necessary for success.


  • Typically requires an advanced degree in Information Technology or a related discipline and 15+ years of experience leading project teams and providing direction for professional exempt employees or equivalent combination of education and experience.

  • 5-8 years of information security management experience.

  • Current or recent knowledge and experience of the latest IAM technologies and related best practices strongly preferred.

  • Expert knowledge of one or more specific technologies, and a broad understanding of the primary areas of a major corporate IT function.

  • Good understanding of business operations.

  • Demonstrated ability to motivate, coach, counsel and train staff.

  • Effective communication skills, including facilitation, consultation, negotiation and persuasion.

  • Ability to communicate with customers about technical issues in non-technical terms.

  • Understands the business processes that the system supports.

  • Ability to manage across geographically diverse associates, business lines, and vendor partners.

  • Advanced Information Security certifications CISSP, PMP, CISM, or others is preferred.

  • Health Insurance, Financial Services, or experience in either highly regulated industries is preferred.

  • MBA preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS47586-Indianapolis-Indianapolis