Wolters Kluwer Sr. Clinical Content Specialist, Nephrology in Indianapolis, Indiana

Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.

Basic Function

An exciting opportunity for a clinical-trained pharmacist to join a team of vibrant, innovative pharmacists, physicians, and nurses who synthesize quality drug information for healthcare practitioners' use across the globe. Therapeutic considerations of renal function including knowledge of the variety of types of dialysis and drugs adjustments required for degrees of renal impairment are extremely important to the practitioners and patients we serve. In addition, a significant understanding of therapeutics for kidney diseases is essential. The pharmacist, in this role, will be working to synthesize content based upon his/her clinical practice experience, therapeutic considerations, literature-based evidence, and collaboration with expert consultants in the field for Lexi-Comp and Drug Facts and Comparisons. In addition, involvement in collaborative projects with the UpToDate staff to harmonize content within the Clinical Effectiveness solutions.

  • Synthesize critical care content using your clinical expertise, understanding of therapeutic options, literature evaluation, patient context, and collaboration with experts in the field.

  • Writes in a clear, concise manner with the ability to create a clear understanding.

  • Actively participates in a peer review of content development

  • Strong collaboration skills with internal staff and external expert consultants to facilitate qualification and synthesis of content

*This position can be based in Hudson, OH or can work remotely from a home office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Represents Wolters Kluwer - CDI in a positive, professional, and customer focused manner. Treats fellow employees and customers in a fair, honest, responsive, and results-oriented manner.

  • Responsible for creating and revising high quality monographs consistent with the format and structure of the database. Develops, reviews, and edits new written descriptions of drugs and drug products. Synthesizes discussion of pharmacologic and therapeutic issues in a clear, concise, and accurate manner. Maintains consistency within the database with respect to the wording of concepts within and among drug classes.

  • Submits work for collaborative peer review and responds appropriately to comments and criticisms. As a member of the team, critically, professionally, and thoroughly reviews the work of others to prompt improvements in clarity, accuracy, and accessibility to information across the spectrum of healthcare providers. Identifies and corrects omissions or errors in the drafts.

  • Responsible for maintaining the proprietary database and enriching database content through the incorporation of medical literature, guideline statements and prescribing information discovered by surveillance and literature review. Incorporates unique and enriching content to database with the objective of making WK-CDI content an industry leader.

  • Achieves productivity by consistently meeting deadlines as defined in the Content Priority Policy and by meeting departmental and individual goals.

  • Actively participates in the process of redesign and/or supplementation of the database structure. Works within the group and with other departments to establish new formats and to re-structure current information, where and when appropriate. Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into the database.

  • Maintains a high degree of job knowledge via reading, attendance at professional meetings/educational conferences, and other activities (eg, teaching, research discussions, etc.). Continually develops and refines writing skills.

  • Develops and maintains strong relationships with authors, contributors, editors and consultants. Cultivate and maintain relationships with individuals in specialty areas that can help improve WK-CDI content. Effectively facilitates obtaining consultant input by monitoring work flow and ensuring consultant responsiveness.

  • Facilitates the publication process. Maintains a close familiarity with applicable products and representations of data on all relevant platforms to help further improve the utility of the database. Acts as a liaison between editors, contributors and production in the publication of print and electronic representations of WK-CDI data to ensure successful publication.

  • Participates in the development of other WK-CDI proprietary Knowledge Databases (eg, Infectious Diseases) as assigned and related to area of primary content specialization. Actively develops and/or maintains clinical expertise with the express purpose of translating this expertise into improving or creating clinical Knowledge Databases.

  • Maintains an awareness of data transformation issues which facilitate the translation of referential content to transactional data. Provides assistance on transactional Projects as requested. Participates in the evaluation and/or development of the potential for integration of WK-CDI content into transactional projects.

  • Provides a high level of customer service by offering customer and client support on an as needed basis, as well as responds in a timely and accurate manner to queries regarding WK-CDI data and/or publication processes. Works with other departments and authors to improve data/products and their appeal to selected segments of the market as requested. Provides assistance and cross-education among clinical team/content members, and functional teams (eg, sales, marketing, accounting, IT).

  • Produces timely and accurate reports. Participates in the collection of data regarding updates (source, nature of update, and timing of response/integration) and reliably maintains data in existing workflow tools. Facilitates the documentation and reporting of errors per corporate policy.

Other Duties: Performs other duties as requested by manager

QUALIFICATIONS

Education:

  • PharmD

Required Experience:

  • 5 years of clinical experience in adult patient nephrology.

  • Nephrology residency, Fellowship or Pharmacotherapy residency.

  • Board certification in pharmacotherapy or a specific sub-specialty is desirable.

Other Knowledge, Skills, Abilities or Certifications:

Minimum:

  • Pharmacy License

  • Proficient in Microsoft suite including Excel and Word.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Innovation - Generates new ideas; goes beyond the status quo; recognizes the need for new or modified approaches; brings perspectives and approaches together, and combines them in creative ways. Generates suggestions for improving work.

  • Analysis - Gathers relevant information systematically; considers a broad range of issues or factors; grasps complexities and perceives relationships among problems or issues; seeks input from others; uses logic in analysis

  • Customer Service - Meets/exceeds the expectations and requirements of internal and external customers; gets first-hand customer feed-back and uses it to improve products and services; talks and acts with customers in mind.

  • Written Communication - Conveys information clearly and effectively through both formal and informal documents (memos, email, letters, status reports, technical papers, etc.); reviews and edits own and others' work constructively.

  • Commitment - Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them

  • Product Knowledge - Knows Lexi-Comp products and services; keeps knowledge base current

  • Speaking - Speaks clearly and expresses ideas/thoughts well, in groups and in one-on-one conversations

  • Listening - Demonstrates attention to, and conveys understanding of, the comments and questions of others

  • Teamwork - Works cooperatively with others to be an integral member of a team, and to energize and unite team members towards common goals. Sees oneself as part of a larger organizational team and promotes coordination and cooperation throughout the organization

  • Judgment/ Decision Effectiveness - Considers alternative solutions based on all available information before making timely decisions; synthesizes a variety of factors and thought processes to develop an appropriate course of action. Produces both effective and practical decisions or problem solutions based on a mixture of analysis, wisdom, experience and judgment.

  • Efficiency - Allocates one's own time efficiently; handles multiple demands and competing priorities

  • Organization - Organizes individuals, tasks or resources to accomplish goals and objectives

Travel requirements: 5 - 10% travel within the United States via car and air to conferences and CE office site.

Physical Demands: Normal office environment.

ABOUT WOLTERS KLUWER

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY). For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.

EQUAL EMPLOYMENT OPPORTUNITY (EEO)

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

INFORMATION

For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (4985) 4771.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.

#LI-RD1

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled