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Community Health Network Patient Account Rep - East Behavioral Health in Indianapolis, Indiana

Patient Account Rep - East Behavioral Health

Job Ref



Administrative & General Support

Job Family

Administrative / Secretarial


Gallahue Support Staff




Behavioral Health Admin

6930 Hillsdale Court

Indianapolis, IN 46250

United States


Day Job


8:00am - 5:00pm, Monday - Friday, 24 hours a week

Join our community

Community Health Network has an excellent opportunity available within our Gallahue Support Staff team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.

Where you fit in

The Patient Account Representative is responsible for checking in patients for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. This position will also be verifying insurance, review payment options, review financial and insurance information, determining financial eligibility, obtaining pre-certification requirements and completing registrations as needed. This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected.

Your exceptional skills

  • Knowledge of medical terminology preferred

  • Strong listening and communication skills

  • Ability to work well under pressure in a fast paced environment

  • Ability to multi-task, have attention to detail, strong organization skills, and a team player.

  • Written communication skills necessary for appropriate and accurate documentation.

  • Demonstrates an ability to use good judgment for maintaining confidentiality.

  • Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, and web based applications.

Your exceptional qualifications

  • High School Diploma or GED equivalent required

  • Two (2) years or more experience in a health care office setting

  • Experience with electronic medical records preferred

  • Strong customer service experience preferred

Your life with Community

You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.

Apply today for immediate consideration.

Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.