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Anthem, Inc. Director Clinical Quality in Indianapolis, Indiana


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Director, Clinical Quality

Open to any Anthem office location (this is an in-office role) - primary office locations include Indianapolis-IN, Richmond-VA, Roanoke-VA, Albany-NY, Atlanta-GA, Portland-ME; targeting Central or Eastern Time Zones

Responsible for working with the Staff VP of health care management to direct the team responsible for clinical quality initiatives, including NCQA accreditation and compliance with regulatory agencies, and leading the team responsible for improving HEDIS and CAHPS interventions to achieve the 75th percentile for each measure. Primary duties may include, but are not limited to:

  • Works with both internal and external customers to promote understanding of health services activities and objectives within the company and to prioritize departmental projects according to Anthem corporate, regional, and departmental goals and in accordance with the Blue Cross Blue Shield Director's Office regulations and project priorities.

  • Maintains expert knowledge of current NCQA standards, quality improvement activities, and strong medical management skills.

  • Assures the training and continuing education of staff regarding standards and guidelines, including NCQA and HEDIS, and support team members with achieving career goals.

  • Hires, trains, coaches, counsels, and evaluates the performance of direct reports.


Requires BA/BS in a clinical or health care field (i.e. nursing, epidemiology, health sciences) and 5 years progressively responsible management experience in a health care environment or any combination of education and experience, which would provide an equivalent background. MS or advanced degree in a healthcare-related field (i.e. nursing, health education) or business strongly preferred. Previous experience working with NCQA, and HEDIS preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs, and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.