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Anthem, Inc. Behavioral Health Care Mgr, UM - Evenings/Overnight (15% Pay Differential) in Indianapolis, Indiana


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of healthcare.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

LOCATION: This position supports our 24/7 after-hours group in Indiana. Indiana residency is required.

HOURS: Three (3) 12 hour shifts per week: 4pm - 4am OR 7pm - 7am. The schedule includes 3 weekends out of a 6-week schedule and holidays. 15% Pay Differential for applicable hours.

Responsible for managing psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review.

Primary duties may include but are not limited to:

  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost-effective setting in accordance with UM Clinical Guidelines and contract.

  • Refers cases to Peer Reviewers as appropriate.

  • Performs psychiatric and substance abuse or substance abuse disorder assessment coordination implementation case planning, monitoring, and evaluating to promote quality member outcomes to optimize member health benefits.

  • Promote the effective use of health benefits and community resources.


  • Current active unrestricted license as an LCSW, LMSW, LPC, LMFT, LMHC, or RN from the state of Indiana is required.

  • Minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment is required.

  • Experience in utilization management with a broad range of experience with complex psychiatric/substance abuse cases is required.

  • Managed Care experience is preferred.

  • Experience in rehabilitation services preferred.

  • Requires strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

  • You must be competent in Microsoft Word, Excel, and Outlook.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2019 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.