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Community Health Network Patient Access Representative in Greenwood, Indiana

Patient Access Representative

Job Ref

2004461

Category

Administrative & General Support

Job Family

Administrative / Secretarial

Department

Patient Access-Ambulatory

Schedule

Full-time

Facility

Stones Crossing Health Pavilion

3000 State Road 135

Greenwood, IN 46143

United States

Shift

Day Job

Hours

10:30am - 7:00pm, with rotating Saturdays from 8:00am - 5:00pm

Join our community

Community Health Network has an excellent opportunity available within our Patient Access team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.

Where you fit in

The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, checking in and out, new patient referrals, point of service collections and other duties as assigned.

Your exceptional skills

• Ability to work well under pressure in a fast pace environment

• Excellent verbal and written communication skills, including email, face-to-face patient and co-worker interactions as well as professional phone skills

• Ability to multi-task, have attention to detail, strong organization skills, and a team player

• Excellent critical thinking skills

• Proficient in data entry with multiple software applications

• Resourceful, innovative, out-of-the box thinker, ensuring timely and appropriate resolution of customer needs

• Maintains professional demeanor in every level of communications whether inter-department, customer, peer, or leadership

• Knowledge of Microsoft Office suite of products

Your exceptional qualifications

• Two years of experience in customer service or healthcare office setting preferred

• High School Diploma or GED required

Your life with Community

You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.

Apply today for immediate consideration.

Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

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