Parkview Health PPG Call Center LPN in Fort Wayne, Indiana
Summary In this position, the LPN provides guidance to callers by providing health information, symptom assessment, referral option and question follow-up in order to assist the patient in making informed health decisions.
Education Must be a graduate of a Licensed Practical Nurse course. Must complete General Orientation.
Licensure/Certification Must have current state license as an LPN. Must have current CPR certification.
Other Qualifications Demonstrates ability to type 40 wpm with 98% accuracy. Ability to communicate in a clear, concise, courteous and professional manner and exhibit quality vocal skill through speech rate, volume, enunciation and pronunciation. Ability to communicate effectively and diplomatically within a multi-functional team. Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service oriented environment. Experience in understanding and using computers, including Microsoft, as well as the ability to learn applications relevant to the position.