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Community Health Network Patient Access Rep - Fishers in Fishers, Indiana

Patient Access Rep - Fishers

Job Ref



Administrative & General Support

Job Family

Customer Service


CPN Patient Access




Health Pavilion Fishers

13050 Parkside Drive

Fishers, IN 46038

United States


Day Job


8:30am - 6:00pm, every Monday, Wednesday, Friday and Sunday

Join our community

Community Health Network has an excellent opportunity available within our CPN Patient Access team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.

Where you fit in

The Patient Access Representative will be responsible for handling inbound and outbound phone calls in a patient focused manner. This position will fully support Community Health Network’s monoclonal antibody infusion and live chat programs. In the infusion scheduling support role, orders will be processed, and infusion appointments will be scheduled accordingly over the phone. The patient access representatives would also interact with patients through a chat platform and provide assistance in connecting them to a variety of care options. This role will provide additional support to the contact center team as necessary. This position will allow you the flexibility to work from home upon completion of training.

Your exceptional skills

• Knowledge of EMR systems

• Strong communication skills

• Ability to multi-task, have attention to detail, strong organization skills and a team player

• Ability to answer phone calls in a prompt patient-focused manner

Your exceptional qualifications

• Two years of experience in a healthcare office setting preferred

• High School Diploma or GED required

• Experience with Epic preferred

• Bilingual in Spanish strongly preferred

Your life with Community

You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.

Apply today for immediate consideration.

Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.