Columbus Regional Health CRHP Medical Assistant, Southern Indiana Heart & Vascular in Columbus, Indiana
Columbus Regional Hospital Physicians * 7713 Southern Indiana Heart & Vascular
Full Time, Days, 40 ABOUT THE JOB Full-time; 40 hours/week; Monday-Friday; 8-5pm Practice location: 2325 18th Street, Suite 130, Columbus, IN
SUMMARY The Medical Assistant works under the direct supervision of the physician, mid-level licensed provider, back office coordinator, office manager, and practice manager, and in cooperation with other office staff in assisting with safe and effective patient care in compliance with established standards and protocols of Columbus Regional Health Physicians’ goals and objectives. Responsible for routine back office functions including the maintenance of patient flow, exam room preparation and turnover, bringing patients back to exam room, taking and recording basic medical history, and assisting the physicians and/or nurse as needed. Responsible for retrieving, routing, and assisting with provider messages in regard to patient telephone calls, messages, and call backs; and prescription refills as directed by the physician and/or provider. Additional responsibilities include clinical compliance in sterilization techniques, sample medication oversight and compliance, OSHA requirements, and any other compliance standards required within the clinical realm of the practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Places the patients in the examining room ensuring they are as comfortable as possible.
- Performs EHR intake entry by going over medication lists, allergies, and other pertinent information required by the provider. Obtains vital signs, secures complaint, and enters the information into patient’s electronic medical record.
- Assists Physicians/Providers with examination and treatment of patient
- Assists physicians and/or PA/CNP in office surgeries using appropriate sterile procedure guidelines to ensure non-contamination of sterile field. Sets up procedure equipment and/or appropriate procedure/surgical instrument tray.
- Performs phlebotomy and laboratory tests as required by the physicians or physician assistants and in accordance to state and federal regulations, including CLIA. Routinely reviews all policies and procedures regarding CLIA Waived testing. Passes all quality assurance protocols as directed by the CLIA, via the assigned Lab Director for the clinic in coordination with hospital lab services and quality control requirements.
- Screens telephone calls for the Physicians/Providers. Takes accurate clinical messages within the limits of her knowledge and practice policy. May answer routine patient inquiries with respect to medical questions within the limits of knowledge, as directed by Physician/Provider, and clinic policy
- Properly pre-cleans, contains, and prepares non-disposable instruments for transport to central sterilization. Keeps appropriate logs to track instruments sent to and received back from central sterilization.
- Appropriately stores sterilized instruments. Monitors expiration dates on sealed sterile instruments.
- Cleans and restocks examining rooms for the day’s use.
- Ensures that reports from diagnostic tests ordered have been received and have been entered into the patient’s chart directly through electronic transfer or scanned to the appropriate location, digitally.
- Prepares all diagnostic reports for availability to physicians. Ensures they have been scanned or uploaded into EHR system.
- Takes medication and prescription questions and refill calls from patients and pharmacists. Calls in prescriptions and prescription refills accurately to pharmacy as directed by the provider and documents accurately in the medical record. Utilizes Medication Reconciliation tools within the EHR in compliance with current Advancing Care Information guidelines.
- Ensures and/or obtains insurance required prior authorizations for medication. Communicates insurance prescription requirement changes to Physician/Provider and/or patient as necessary.
- Understands concept of insurance prescription formulary requirements and keeps up to date with changes as communicated and/or directed by Physician/Providers, Office Coordinator, Practice Manager, and Clinic Management.
- Returns patient calls with provider directed instructions, and documents patient’s chart accordingly.
- Assists in maintaining all clinical equipment to include sterilizing, if applicable. Evaluates all equipment for damage and immediately reports to direct supervisor.
- Ensures patients have proper pre-operative and post-operative instructions and follows up with patients. Reports back to physician status of patient and documents in patient record.
- Coordinates physician(s) office schedule with front office to ensure physician patient time is being used efficiently.
- Communicates with front office staff with regard to working in patients into the physician(s) daily schedule.
- Prepares and administers medication/immunizations injections as directed by provider. This includes adhering to all regulations and guidelines for appropriate storage, mixing, disposal (expired medication), inventory, and labeling of medications; single and multi-dose
- All other duties as assigned by supervisor and/or provider.
EDUCATION AND/OR EXPERIENCE
- High School Diploma or General Education (GED) required.
Graduation from an accredited Medical Assistant program required; or completion of a credentialing test within 90 days of employment. CERTIFICATES, LICENSES, REGISTRATIONS
Certification or Registration as a medical assistant required through a recognized certification organization such as the American Association of Medical Assistants (AAMA); American Medical Technologists (AMT); Medical Assistant Certification from the Commission on Accreditation of Allied Health Education Programs (CAAHEP); National Healthcare Association (NHA) or the Accreditation Bureau of Health Education Schools (ABHES) or must obtain within 90 days of employment.
- Minimum of one (1) year of physician office experience preferred. Candidates who have performed an externship in a private practice setting may be considered.
- Basic Life Support (BLS) certification through American Heart Association (AHA) required within 30 days of hire.
Req #: 4245