Indiana University Health NIGHT Emergency Dept- Registration Specialist in Bloomington, Indiana
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, financial counseling/individual solutions, release of information, Medicare compliance, and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
This position supports the 24/7 hours of operation in the Emergency Department and Inpatient settings. This position requires the ability to work 12 hour shifts on a night shift schedule. This position is in a direct patient facing role and will be required to interact with patients and their families, on a daily basis.
Customer service experience strongly preferred.
At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
Requires working knowledge of patient registration and financial clearance.
Requires a high level of interpersonal and problem solving skills. Requires effective written and verbal communication skills.
Requires the ability to work within a team and maintain collaborative relationships.
Requires the ability to take initiative and meet objectives.
Requires interaction with confirmed or suspected Covid-19 patients.
IDEAL CANDIDATES MUST HAVE:
Ability to work 12 hour shifts overnight
Ability to work productively with limited supervision