Urgent Care MSO LLC (MedExpress Urgent Care) Medical Assistant in Bloomington, Indiana

TitleMEDICAL ASSISTANT Location Bloomington, IN (123 South Franklin Rd.) Full-Time/Part-Time Part-Time Category Healthcare - RT/MA Description General Position Description: The Medical Assistant is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff. MedExpress Core Responsibilities: * Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring and Friendly. * Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs. * Utilizes genuine and positive communication to make each customer feel informed, understood, and special. * An effective team member who contributes valuable ideas and feedback and can be counted on to meet commitments. * Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion. * Pursue activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. * Adherence to standards of business conduct and compliance. Principal Duties and Responsibilities: Patient Care (75%): * Complete provider orders per clinical functions by position. (State applicable) * Triage patients to include taking and recording vital signs and patient history. * Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc. * Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals. * Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems. * Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff. * Complete patient referrals daily. * Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider. * Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures. * Comply with and follow policies and procedures as outlined by MedExpress. * Maintains HIPAA at all times. * Other duties as assigned such as new models of care and new types of procedures, etc. Learning and Ongoing Education (15%): * Obtain and maintain certification to perform DOT UDS, BAT, hair testing, and other occupational health servies as assigned. * Maintain clinical skills and competency for all procedures, following policy and procedure guidelines. * Maintain technical skills and apply new knowledge to position according to MedExpress policy. * Maintain knowledge of Medical Terminology and standards of care. * Maintain knowledge of common safety hazards and precautions to establish a safe work environment. * Read and keep up-to-date on all ME Communications. * Complete all assigned training. Center Readiness and Maintenance (10%): * Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately. * Manage inventory of supplies; restock exam/procedure rooms. * Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health). * Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements. * Maintain clinical supplies and equipment and ensure proper storage of biohazards. * Prepare patient rooms, set up instruments and equipment according to protocol. * Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. * Clean according to scheduled maintenance program and keeping appropriate records. Working Relationships: * Clinical Operations Managers and Directors. * Center Manager and center staffed based team-m